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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Unable to Send or Receive Faxes
Call the WorkCentre's Fax (phone) number from another working phone line. NOTE: If unsure of WorkCentre Fax number, use the manual dial procedure described above in the Outbound Test to call a caller ID enabled phone from the printer / Fax to obtain the WorkCentre's Fax phone number. The phone number displayed on the Caller ID enabled phone is the WorkCentre Fax phone number. more...
- Black Lines on Prints When Copying From the Duplex Automatic Document Feeder (DADF)
NOTE: Spots or marks on the CVT Glass will show up as lines or streaks on the prints when copying from the Duplex Automatic Document Feeder (DADF). Lift the Duplex Automatic Document Feeder (DADF) to access the CVT Glass area. Wipe the CVT Glass areas clean, using the dampened lint-free cloth. more...
- Fault Code 09-700: Toner Supply Failed, Remove Seal Tape From Toner Cartridge and Re-install Message
Fault Code 09-700: Toner Supply Failed, Remove Seal Tape From Toner Cartridge and Re-install Message . more...
- How To Set up the Fax
Select the [keypad] icon for Fax Number, and then enter the WorkCentre fax telephone number, including area code (10 digits), and then select [Save]. NOTE: To modify the Fax Setup enter the Tools Pathway and select [Tools], [More], [More], then select [Fax Setup]. The various Fax options such as Fax Forward to Fax and Fax Forward to E-mail can be selected and modified as needed. more...
- WorkCentre Will Not Scan to E-mail
Send a print job or a Test page from the print driver, to make sure the WorkCentre prints the job. The following fields should be set as indicated for scan to e-mail to be properly enabled and set up: . Under SMTP Setting section, SMTP Host Name or SMTP Server IP Address field requires a valid entry. more...
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